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Contact Us

Our Customer Service representatives are here to answer questions about your Allegro Mastercard. You can reach us the following ways:

  1. Contact Form - Fill out the contact form above. 
  2. Inquiries can be sent to us by email at
  3. Call Us - For Customer Service, call us toll-free at 805-246-1479. Monday through Friday: 8AM-10PM (Pacific Standard Time - CST) - Saturday & Sunday: 8AM-8PM (Pacific Standard Time - CST)
  4. Mail Us - Allegro Credit Services, LLC - 11835 West Olympic Blvd, Suite 1150E, Los Angeles, CA 90064.
  5. Find Us - Load your card at any of our retail partner locations.
  6. Fax Us - (424) 317-6680
  7. For Complaints or Compliments - E-mail our President at
  8. For Media Relations - Contact our public relations department at
Reminder: Please do not send personal information such as your social security number (SSN), card number or bank account number in your email, text or chat message



At Allegro, we believe finance is more than just money and numbers; it’s how dreams, goals and visions get realized.         

The Allegro Prepaid Mastercard is issued by Metropolitan Commercial Bank, Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Use of this card constitutes acceptance of the terms and conditions stated in the Cardholder Agreement.


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Phone:  805-246-1479